Lessons · 6
- Why Manager Behavior Is the Whole GameVisible use, sharing rough outputs, and the authority-gradient trap.
- Creating Psychological Safety Around AI UseShare bad outputs, curiosity not correction, address job-replacement fear directly.
- Running Team Experiments That Actually WorkFlywheel: notice friction, anchor on people, test small, learn, decide, plus 20-minute debrief.
- Finding, Developing, and Not Burning Out Your AI ChampionsIdentify champions, give time and scope, office hours, not unpaid IT.
- Measuring Adoption Without Making It a Compliance ExerciseBehavior, quality, time, capability signals, and a story bank.
- A team quality standard for AI-assisted workOne page: quality bar, who reviews agent output, documented handoffs. Not a prompt quota.