Reference
Curated resources
Curated help worth your time.
Live help, starting paths, reading, listening, and official MillerKnoll guidance, indexed in one place.
The live version
Real people. Real questions. Real work.
The fastest way to get unstuck. Bring a question, a half-baked idea, or something that is driving you nuts. No prep required.
Or request a team house call via the AI team when you need more than a quick answer.
New to this? Start here
Start here, plain language, no hype.
Short, plain-English paths that explain what AI actually is, how MillerKnoll thinks about it, and where it can help (and where it should not).
- Getting Started path
Six short lessons on what AI is at MillerKnoll and where you fit.
- Working with AI
Step 0 and five Copilot lessons with copy-ready practice prompts.
- Copilot in Microsoft 365
What to try first and where to watch for limits.
- What Is Artificial Intelligence
Plain-language overview of what AI means in everyday work.
- What Is Lean AI
A practical, low-waste way to use AI without overbuilding.
- The AI Mindset
Habits and judgment for using AI well.
Worth reading
High signal. Low nonsense.
Writing that helps you think more clearly about AI, fewer hot takes, more perspective.
- One Useful Thing, Ethan Mollick
Weekly essays on using generative AI in real jobs.
- The Batch, DeepLearning.AI
Readable digest of research and industry news.
- Atlas of AI, Kate Crawford
AI, power, labor, data, and the physical world.
- How to AI, Christopher Mims
Applying AI in business without hype or jargon.
Worth watching
Learn while walking, driving, or doing dishes.
Talks and podcasts that are smart, current, and grounded in real use, not demos for demos’ sake.
- Hard Fork (NYT)
Tech and AI news with a skeptical, human lens.
- Latent Space
Conversations with people building modern AI systems.
- AI Daily Brief
Short weekday episodes on what changed in AI.
From MillerKnoll
Your home base, policies, tools, and guardrails.
Copilot is the right place to start for most work. For approved tools, when to use external assistants, policies, FAQs, and community channels, start at the central hub.
- AI at MillerKnoll
Official guidance, approved tools, guardrails, and help.
External tools (e.g., ChatGPT, Claude) are for non-confidential work only. If a tool is not approved, request it rather than guessing. Foundational articles, the AI Use Policy, the AI at MK Teams channel, and license requests live on that hub.
Review before you send, especially when the output sounds confident.
Not sure where to start?
Getting Started path →MillerKnoll AI · 2026